81% of dealers believe AI is permanent. 63% say investing now is critical. 87% of consumers trust AI shopping recommendations. The shift isn't coming—it's here. We help dealer groups lead it instead of react to it.
of dealers believe that AI is permanent. 63% say investing now is critical.
— Cox Automotive, Oct 2025
AI in Automotive — Live Feed
The Data
of Carvana retail transactions now complete with zero human interaction
Carvana Q3 2025 Earnings
of consumers now trust AI vehicle recommendations over human salespeople
Cox Automotive 2025
of consumers now trust AI shopping recommendations (up from 45% in May)
Salesforce Nov 2025
YoY revenue growth at Carvana, attributing AI automation as "structural advantage"
Carvana Q3 2025
The Science
The shift to AI isn't just behavioral—it's neurological. Brain imaging studies reveal why customers engage with AI the same way they engage with humans.
Princeton fMRI research found that during real-time conversation, brain cells synchronize between speaker and listener. This neurological coupling—responsible for trust formation and engagement—occurs in AI conversation just as it does in human interaction.
Princeton University, fMRI studies on conversational dynamics
Digital natives activate the dorsolateral prefrontal cortex—the region for complex reasoning and decision-making—when engaging with AI. Their brains process AI conversation as cognitively equivalent to human interaction.
UCLA neuroimaging studies on technology interaction
People report being more willing to share personal information with AI than with human agents. Reduced social barriers mean customers often disclose more to AI—leading to better qualification and faster rapport.
Human-AI trust formation research, MIT longitudinal study (981 participants)
The Proof
"Initially, the concept of an AI Sales Associate seemed like a leap into the unknown for us. We recognized its potential value, so we decided to let our shoppers be the judge. The results have been surprising and have exceeded our expectations. Our shoppers have welcomed the instant responses and engaged in meaningful dialogues. This has led to higher conversion rates and returns, surpassing all of our third-party lead providers."
— Eric Coffey, President, Fitzgerald Motors
A first-time buyer with no credit history engaged Fitz AI, a true AI sales associate, across four chat sessions spanning a week. She asked 49 questions about financing, documentation, insurance, and the buying process—all answered with perfect context retention, compliance, and empathy. She kept her appointment, took delivery, and rejected all outreach from the sales team. She only wanted to work with the AI.
Read the full transcript →What We Do
We audit your current tech stack, customer journey, and team capabilities to identify exactly where AI creates the highest leverage—and what's blocking you from getting there.
A phased implementation plan built for your organization. Not theory—specific tools, timelines, and success metrics tailored to your stores, your customers, your goals.
AI moves fast. We stay embedded with your team to optimize what's working, course-correct what isn't, and ensure you're always ahead of the curve—not behind it.
Let's talk about where AI fits in your organization—and how to get there before your competitors do.
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